All new locomotives are covered by our standard warranty. Please refer to our Returns and Refunds Policy for full details.

For any warranty-related repairs, please contact the retailer from whom the product was purchased or the Roundhouse factory directly. Kindly do not contact the service engineers listed below regarding warranty repairs, as all such requests must be processed through our internal system before any action can be taken.

Please note that Roundhouse Engineering has no formal affiliation with the companies or individuals listed and does not provide guarantees or endorsements regarding their work.

If you are interested in becoming an authorised service agent for Roundhouse locomotives and related products, please contact us directly at mail@roundhouse-eng.com